In the case of an emergency, please contact 000.

National Alcohol Drug Information Service – 1800 250 015

The National Alcohol and Drug Information Service (ADIS) operates 24 hours a day, 7 days a week. The ADIS hotline provides confidential support for people struggling with drug and alcohol use. Please note: the hotline connects automatically to your State or Territory ATOD support service.

Family Drug Support Telephone Support Line – 1300 368 186

Family Drug Support (FDS) operates a National 24 hours, 7 days a week. FDS provides information and support to families of people who use drugs and alcohol.

Health Services

Canberra Health Services – (02) 5124 9977

Quitline – 13 78 48

  • The Quitline provides support to individuals who wish to quit smoking. Individuals can talk to a counsellor, use the online chat service, and find further resources on their website.

Hepatitis ACT – 1800 437 222

  • Hepatitis ACT offers a range of information and support relating to hepatitis.
Mental Health Support and Resources

For mental health resources and population specific crisis services, please see the Mental Health Community Coalitions website.

Access Mental Health Line -1800 629 354

  • The Access Mental Health Line operates 24 hours a day, 7 days a week. Depending on what your mental health concern is, the Access Mental Health Team will refer you to the appropriate support service.

Lifeline – 13 14 11

  • Lifeline operates 24 hours a day, 7 days a week and is for anyone in Australia who wants to speak to a trained Crisis Supporter over the phone.

Beyond Blue – 1300 224

  • Beyond Blue operates 24 hours a day, 7 days a week and is for anyone in Australia who would like to speak to a counsellor or access mental health support.
Domestic and Family Violence Support and Resources


  • 1800RESPECT is a national service that operates 24 hours a day, 7 days a week. 1800RESPECT provides information and support (telephone and online) for people who have experienced sexual assault or domestic and family violence.

Domestic Violence Crisis Service – 02 6280 0900

Room4Change – 02 6280 0900

  • Room4Change is an ACT program for men who want to stop their use of violence and controlling behaviours and build healthy, respectful relationships.
Gambling Support and Resources

Gambling Help Online – 1800 858 858

ACT Gambling support Service – 1800 858 858

Housing Support and Resources

OneLink – 1800 176 468

  • OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.
Legal Support and Resources

Legal Aid ACT – 1300 654 314

  • Legal Aid ACT helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged.
Youth Support and Resources

Kids Helpline – 1800 55 1800

  • Kids Helpline is a national service that operates 24 hours a day, 7 days a week. It offers online and phone counselling service for young people aged 5 to 25.

Headspace – 1800 650 890

  • Headspace is a free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
LGBTIQA+ Support and Resources

QLife – 1800 184 527

  • QLife is a national service that provides anonymous and free LGBTIQ+ peer support and referral.


  • Meridian provides health and social support services to LGBTIQ+ people.
Culturally and Linguistically Diverse Support and Resources

Embrace Multicultural Mental Health – (02) 6285 3100

  • Embrace Multicultural Mental Health (the Embrace Project) is a national service run by Mental Health Australia and provides mental health and suicide prevention support and resources for people from culturally and linguistically diverse (CALD) backgrounds.
Aboriginal and Torres Strait Islander Support and Resources


  • 13Yarn operates 24 hours a day, 7 days a week. It is a free and confidential service available to Aboriginal and Torres Strait Islander peoples.

This information displayed on this page is current as of 15 May 2024.

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