Alcohol and Other Drug Support Connections

Provides short term case management and assertive outreach for individuals experiencing issues related to alcohol and other drug use

Operating hours

9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm

Wait time

Contact the service for more information

After hours support



Alcohol and Other Drug (AOD) Support Connections, provides assertive outreach and case management to people engaging in AOD use. The program provides up to three months of case management support to individuals aged 16 years and over who are experiencing issues related to AOD. Case management support is delivered via outreach with case workers able to meet with clients at agreed locations within the community. The program uses a strengths-based approach that incorporates assessment, case planning and coordination, advocacy, referral, harm reduction information and relapse prevention strategies. The program addresses client goals around AOD use while increasing clients safety, health and well-being.

Age range eligibility

Under 18
18-25 year old
26 +
Program support available for people aged 16 and over


No referral required (i.e., can self-refer)
Referral from GP

Medication/Intoxication exclusions

No exclusions, i.e. the a low threshold service able to see people whether they have used drugs or not, people can attend whilst on medication or going through withdrawal or while Opioid Management Therapy

Other exclusions


Use of drug testing

Drug testing not used or not applicable

Treatment duration

The program duration is variable, contact the service for more information
The average program duration is 12 weeks

Delivery mode

Appointment required
Outreach services available
Face to face support available

Public transport support available


ACT and NSW residents

Accepts ACT residents
Accepts NSW residents

Cultural, diversity and vulnerable group capabilities

Culturally and linguistically diverse (CALD)
Aboriginal and Torres Strait Islander
Domestic and Family Violence (DFV)

Disability access

Accessible toilets
Accessible lifts
Accessible doorways
Accessible parking
Access to interpreter services

Phones permitted


Smoking permitted


Smoking cessation support available

NRT provided
Other smoking cessation support provided


No fees

Additional program services or support

Hepatitis screening/treatment/vaccinations available
STI screening/treatment/vaccinations available
Access to mental health screening/assessments/support available
Additional supports available, contact service for more information
Organisation website provides details and more information
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Are you in crisis?

In an Emergency call 000. Additional crisis supports are available.

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National Alcohol and Other Drug Hotline

1800 250 015

Learn more
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Are you from interstate?

The National Alcohol and Other Drug Hotline automatically directs you to the Alcohol and Drug Information Service in your State or Territory

Learn more

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