Sobering Up Shelter (CatholicCare Canberra & Goulburn)

Provides overnight support, care and monitoring for people over the age of 18 who are intoxicated from alcohol and other drugs.

Telephone: (02) 6163 3711 (program operating hours) or (02) 6163 7600 (office hours)
Fax: (02) 6163 7676
Mailing Address: PO Box 3167, Manuka ACT 2603
Email address:
Location: Ground Floor M Block, Ainslie Village, Quick St, Campbell ACT 2602
Parent organisation:  CatholicCare Canberra & Goulburn

Access Information

Maximum waiting time for service: 

  • Not applicable

Target Group:

  • Individual under the influence of alcohol and/or other drugs
  • Adults
  • Men and women
  • Accept both ACT and interstate residents

Documentation required:

  • No documentation required

When and how to access:

Operating hours: Program operating hours are 11pm – 11am (Thursday, Friday and Saturday) with the last admission at 6am, office hours are 9am – 5pm (Monday -Friday). Open for special events such as Australia Day and ANZAC Day.
Ways to access: Drop in, no appointment required
Disability access: Accessible toilets, doorways and parking
Referrals accepted from: Self, friend/family, another service, Police, Ambulance
Transport assistance available: Bus tickets and taxi vouchers can be provided to assist with transport from the facility.
Other access information: Service specifically designed to support people who are intoxicated. No medication can be consumed whilst at the facility.


  • Assessment required
  • No appointment required
  • Face to face
  • Takes less than 30 minutes
  • If the service is right for the individual, they can be admitted or go through intake straight away

Specialist ATOD Assessment Include:

  • Comprehensive alcohol, tobacco and other drug assessment
  • Comprehensive mental health history
  • Basic physical health & medical history
  • Criminal and legal history
  • Risk assessment
  • Suicide risk assessment

Drug Testing

  • Drug testing is conducted as part of treatment; the tests are conducted in-house/on-site by program staff
  • Types of testing used include breath alcohol concentration by Alcohol Breathalyzer

Admission Requirements for Residential Services Only

  • Mobile phone stored during stay
  • Frisk search and emptying of pockets required
  • Possessions stored during stay
  • Change of clothes provided on arrival
  • Confiscation and disposal of alcohol
  • Confiscation and disposal of drugs
  • Confiscation and disposal of tobacco
  • Time & days available for admission: 11PM Thursday, Friday and Saturday night with last admissions at 6am.


Program type: Sobering Up Shelter

Model: Brief intervention and motivational interviewing

Duration and intensity: Individuals remain at the service until they are no longer at risk from their level of intoxication and can care for themselves adequately. Follow up support via telephone can be offered post admission.

Not able to consume alcohol or other drugs while in program: No alcohol or other drugs to be consumed while in program.

Philosophical approach: Harm reduction to decrease the acute harms associated with intoxication.

Specialist focus interventions on drugs of concern: Intoxication from alcohol and other drugs.

Additional program description: The program provides confidential overnight support, care, close observation and monitoring for people who are intoxicated. The program is an alternative to police custody for the care and protection of intoxicated persons. Tailored information and referral are provided, and staff may assist with transfer of care to a responsible person where appropriate. Follow up phone support using brief intervention and motivational interviewing is also offered.

Aftercare and Exit of Service

  • After care support available
  • Phone support
  • Active referrals and support to access other services

Harm Reduction

  • Harm reduction drug education and strategies (i.e safer injecting information)

Mental Health

  • Screen for mental health
  • Suicide risk assessment
  • Staff have mental health training
  • Partnerships with mental health services (i.e. Provides linkages to a range of other CatholicCare and external mental health programs)

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training

Culturally and Linguistically Diverse (CALD)

  • Access to interpreter services
  • Tools and resources in different languages
  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Service has a workplace tobacco management policy


No cost

Staff Available

  • AOD Worker (Non-clinical)

Help for Families and Carers

  • Information and education offered to families and carers

Other Information

An admission statement is required in the case of ACT Policing or ACT Ambulance referrals. Persons must be conscious to be eligible for admission. Eligibility is based on the need for care, protection and monitoring due to risk from intoxication. Bed allocation is subject to availability, level of risk and adherence to ACT Intoxicated Persons Care and Protection Act (1994) regarding rules of stay and voluntary admission. No medication can be dispensed on the premises, with the exception of ambulance attendance.

Last Updated on April 2019

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