Community Outreach Outclient Program (COOP)

Supports young people aged 12 – 17 years who are experiencing AOD issues in the community, and who do not want or need residential rehabilitation services

23 East Row Canberra City, Canberra ACT 2602 Australia

Operating hours

9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm

Wait time

Yes, there are typically waiting times (contact the service for more information)

After hours support



The Community Outreach Outclient Program (COOP) program provides individualised outreach support to young people experiencing ATOD issues. Information and education on ATOD, assistance with schooling, cooking classes, personal care and self-esteem classes and referrals are also provided. The outreach service can see young people at a location of their choice. Groups can also be facilitated in the community aimed at reducing risk associated with ATOD use.

Age range eligibility

Under 18
The program supports young people aged 12 – 17 years


No referral required (i.e., can self-refer)

Medication/Intoxication exclusions

No exclusions, i.e. the a low threshold service able to see people whether they have used drugs or not, people can attend whilst on medication or going through withdrawal or while Opioid Management Therapy

Other exclusions


Use of drug testing

Drug testing not used or not applicable

Treatment type


Treatment duration

The program duration is variable, contact the service for more information

Delivery mode

Drop in, no appointment required
Phone support available
Face to face support available

Public transport support available


ACT and NSW residents

Accepts ACT residents
Accepts NSW residents

Cultural, diversity and vulnerable group capabilities

Culturally and linguistically diverse (CALD)
Aboriginal and Torres Strait Islander

Family/children support and access

Information and/or education and support for families and/or carers is provided
Contact with family members and/or carers/children while in program

Phones permitted


Smoking permitted


Smoking cessation support available

NRT provided
Other smoking cessation support provided


No fees

Additional program services or support

Access to mental health screening/assessments/support available
Additional supports available, contact service for more information
Organisation website provides details and more information
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Are you in crisis?

In an Emergency call 000. Additional crisis supports are available.

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National Alcohol and Other Drug Hotline

1800 250 015

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Are you from interstate?

The National Alcohol and Other Drug Hotline automatically directs you to the Alcohol and Drug Information Service in your State or Territory

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