Needle and Syringe Program – NSP: Primary (Directions Health Services)

Provides an extended range of sterile injecting equipment and other services to people who inject drugs including information and education, crisis support, brief interventions and referrals to health and social services.

Telephone: Civic (02) 6143 5800; Phillip (02) 6132 4900
Fax: (02) 6249 1036
Mailing Address: PO Box 538, Woden ACT 2606
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Social media: and
City: City Health Centre, Cnr Moore and Alinga, Canberra City ACT 2600
Phillip: Phillip Health Centre, Corinna St, Woden ACT 2606
Parent organisation: Directions Health Services

Access Information

Maximum waiting time for service: 

  • No waiting time

Target Group:

  • Men, women and couples (including same sex couples)
  • Accepts both ACT and interstate residents
  • This program is accessible to people under 18 years of age

When and how to access:

Operating Hours: Program operating hours are 9am – 5pm (Monday – Friday)*, office hours are 9am – 5pm (Monday – Friday). *Please note that program hours may differ over public holidays
Ways to access: Drop in, no appointment required
Disability access: Accessible doorways
Referrals accepted from: No referral required
Other access information: Service consumers can access when intoxicated
Transport: Transport assistance via bus tickets available


  • No assessment required


Program type: Needle and Syringe Program

Model: Primary Needle and Syringe Program

Philosophical approach: Harm Reduction

Specialist focus interventions on drugs of concern: Injectable drugs

Additional program description:

Provides an extended range of sterile injecting equipment  (see table below) and other services to people who inject drugs including information and education, crisis support, brief interventions and referrals to health and social services. A crisis support worker is available 9am – 5pm, Monday to Friday at the Civic NSP outlet to provide support regarding housing, legal, treatment and other issues. NSP raining for health workers and harm reduction advice is also available.  Staff from the Canberra Alliance for Harm Minimisation and Advocacy are available periodically at the Civic NSP to provide support, information and advocacy.

Needle and Syringes  Barrels  Tips  Butterfly  Filters  Packs Other
29G, 1ml  3ml  27G  25G  Blue 0.20 4 packs Alcohol wipes
27G, 1ml  5ml  25G, 1” & 5/8 23G  Red 1.20 8 packs Waters
 Terumo 27G, 1ml 5ml LL  23G    Brown 5.00 Loose spoons
 NIPRO 1ml 10ml  21G    Green 0.80 Tourniquets
  10ml LL 19G       Cotton wool Frozen meals
  20ml          Sandwiches
  20ml LL          

Viral Hepatitis and Sexual Health Support

  • Referrals to access screening, treatment and ongoing monitoring for viral hepatitis with external providers
  • Referrals to access screening & treatment for sexually transmitted infections with external providers
  • Provides safe sex information
  • Provides condoms

Aftercare and exit of service

  • Active referrals and support to access other services

Harm Reduction

  • Harm reduction drug education and strategies
  • Provision of sterile injecting equipment


  • Opioid overdose prevention and education sessions; one on one

Mental Health

  • Relationships with Mental Health ACT (i.e. Consultation and liaison advice)
  • Staff have mental health training

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training

Culturally and Linguistically Diverse (CALD)

  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Service has a tobacco management policy


Free; however, daily equipment limits apply

Staff available

  • AOD Worker (Non-clinical)
  • Counsellor

Other Information

Needle and Syringe – Collection and Disposal


If you find a needle or syringe (also called a sharp) in a public place or on your private property, do NOT attempt to move it yourself. Do not touch it and, if possible, stand guard, or mark the area with a hazard sign, particularly if there are children around. Immediately call Access Canberra Contact Centre on 13 22 81 (pressing #1) to provide accurate information on the location of the item. A City Ranger from ACT Government Territory and Municipal Services will come and pick it up as soon as possible.


Transport Canberra and City Services provide sharps disposal containers in all public toilets in urban open space. Sharps containers containing used syringes can be dropped off at the following locations:

Via primary Needle and Syringe Programs

City Health Centre outside the ground floor entrance, to the right of the main door – Corner of Alinga and Moore Streets, Canberra City. Phone: (02) 6143 5800

Phillip Health Centre at the back of the building, opposite Lovett (formerly MLC) Tower – Corner of Keltie and Corinna Streets, Woden. Phone: (02) 6132 4900

Via Emergency Disposal (domestic only) through recycling and waste facilities

Click here for further information relating to the collection and disposal of needle and syringes in the ACT.

Source: Access Canberra, 2017, Needle and syringe collection and disposal, ACT Government

Last Updated on April 2019

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