Alcohol and Other Drug (AOD) Day Program (Toora Women Inc.)

8-week AOD day program that provides information, education, case management, counselling and resources to women to minimise the harms associated with AOD and other dependency.

Telephone: (02) 6241 7233
Mailing Address: PO Box 106, Jamison Centre ACT 2614
Email address:
Location: Room 2.09, Level 2, Griffin Centre, 20 Genge St, Canberra City ACT 2600
Parent organisation: Toora Women Inc.

Access Information

Maximum waiting time for service: 

  • Waiting time varies, outreach begins at the point of assessment and program entry will be dependent on contact, motivation and engagement with the ATOD worker

Pre-Treatment support:

  • Support available on the waiting list
  • Assessment
  • Counselling
  • Outreach
  • Phone support
  • Information and advice
  • Case management
  • Active referrals and support to access other services

Target Group:

  • Women only and over 16 and with accompanying children under 12 months of age only
  • Accepts both ACT and interstate residents

Documentation required:

  • No documentation required

When and how to access:
Operating Hours: Office operating hours are  9am – 5pm (Monday – Friday). The Women’s Day Program operates between 9:30am – 3pm (Monday – Wednesday).
Ways to access:  By appointment only
Disability access: Accessible toilets, doorways, lifts and parking.
Referrals accepted from: Self, friend/family, another service, GP, Courts and Police but no referrals are required
Transport available: No transport available
Childcare available: Support to access childcare is available (but limited) for those accessing the AOD Day Program
Other access information: Women may not attend when intoxicated but are not required to be abstinent while attending the program. Women accessing the service can be taking prescription medicines, including alcohol or opiate pharmacotherapies.


  • Assessment required
  • Appointment required
  • Over the phone
  • Face to face
  • Takes minimum of 1 hour
  • Includes alcohol, tobacco and other drug assessment
  • Includes mental health assessment
  • Includes physical health assessment
  • Includes other assessments (i.e. Referrals taken over the phone Monday – Friday 9am – 5pm, and assessment completed by appointment (unless out of state). Some basic personal details are required to access Toora Women Inc. AOD services. Women undertake a detailed assessment.

Treatment Plans

  • An individualised treatment plan will be developed


Program type: Day program

Model: Trauma informed, motivational interviewing and cognitive behavioural strategies

Duration and intensity: 8 weeks

Philosophical approach: Harm minimisation, feminist and gender specific approach

Additional program description:
The Women’s Day Program: is an 8-week structured therapeutic group program and includes a range of topics such as practical strategies to manage alcohol and other drug use and prevent relapse, manage stress, anxiety, anger and depression, improve self esteem and relationship skills, gain practical living skills, including parenting skills. Also provides case management and counselling.

All participants develop an individualised case management plan with an ATOD worker prior to participating in the group and have the support of the ATOD worker throughout the group program.

The program runs in 8-week blocks but women can join at any time and can re-attend the program as needed to achieve their goals.

Additional supports available:

  • Support to access BBV screening
  • Support to access STI screening
  • Community and work orders (i.e. Registered with Work Development Program (ACT) and Work and Development Orders (NSW))
  • Living skills (i.e. Communication skills and self advocacy)
  • Aftercare: Follow up phone calls and meetings and ongoing counselling

Aftercare and exit of service

  • Documented exit plan
  • Aftercare support available
  • Relapse prevention
  • Phone support
  • Links with community self help groups (e.g 12 step)
  • Active referrals and support to access other services

Harm reduction initiatives

  • Harm reduction drug education and strategies (i.e safer injecting information)
  • Opioid overdose prevention and education
  • Provision of take-home naloxone (GP)

Mental Health

  • Assessments include a mental health component
  • Suicide risk assessment
  • Relationships with Mental Health ACT
  • Staff have mental health training
  • Partnerships with mental health services

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training
  • Aboriginal and/or Torres Strait Islander specific tools
  • Specific project (i.e. Open Day at gugan Gulwan and self esteem group as requested by workers)
  • Toora Women Inc. has a Reconciliation Action Plan

Culturally and Linguistically Diverse (CALD)

  • Access to interpreter services
  • Access to staff that speak a language other than English (i.e. Spanish, Serbian)
  • Culturally and linguistically diverse staff
  • Tools and resources in different languages (i.e. Resources on benzodiazapines and hepatitis c)
  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Provide repeated or ongoing support and/or counselling for smoking cessation
  • Provide access to subsidised or free nicotine replacement therapies including multiple types of NRT
  • Provide access to GPs/medical officers to prescribe NRT patches or other smoking cessation pharmacotherapies
  • Nicotine pharmacotherapy provided
  • Service has a workplace tobacco management policy


No cost

Others: Support can be provided to access Centrelink

Staff available

  • AOD Worker (Clinical, Non-clinical)
  • Counsellor

Help for Families & Carers

  • Information, education and counselling offered to families and carers of women affected by alcohol and other drug use, including information about drug use, a family support group and referral to other support services for families.

Alexander Maconochie Centre

  • Outreach supports offered fortnightly to women in the AMC to provide information and education either individually or in group format
  • Harm minimisation and post release program support information provided
  • Case management begins on release and continues post release
  • Referrals
  • Information and education
  • Harm reduction
  • Groups

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts

Last Updated on October 2017

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