Program for Adolescent Life Management – PALM (Ted Noffs Foundation)

Provides up to 3 months residential rehabilitation for young people aged between 13 – 17 years experiencing AOD issues.

Telephone: (02) 6123 2400
Mailing Address: PO Box 7132, Watson ACT 2602
Email address:
Location: 350 Antill St, Watson ACT 2602
Parent organisation: Ted Noffs Foundation

Access Information

Maximum waiting time for service: 

  • Up to 4 – 6 weeks

Target Group:

  • Young people aged between 13 – 17 years. Young people can have their 18th birthday while in program but cannot be admitted if 18 y-o at the time of admission. 
  • Young men and women
  • Accept both ACT and interstate residents, however ACT residents get priority

Documentation required:

  • Medicare Card
  • Court reports
  • Medical records
  • Prescriptions

When and how to access:

Operating hours: Program operating hours are 24 hours a day (7 days a week), office hours are 9am – 5pm (Monday – Friday)
Ways to access: By appointment only
Disability access: Accessible toilets, doorways and parking
Referrals accepted from: Self, friend/family, another service, GP, Mental Health, Courts, Police, detention facilities
Other access information: Required to complete a withdrawal program prior to access (i.e. withdrawal program can be provided on site). Medication exclusions are Benzodiazepines and Opioid Maintenance Therapy. Prior to undertaking an assessment, young people can contact the services to request an over the phone screen.


  • Assessments required
  • Over the phone
  • Appointment required
  • Takes over 1 hour

Specialist ATOD assessment includes:

  • Comprehensive alcohol, tobacco and other drug assessment
  • Comprehensive mental health history
  • Basic physical health & medical history
  • Social and family history
  • Domestic and family violence screening
  • Criminal and legal history
  • Includes other assessments such as criminal history, family history, history of trauma, strengths assessment

Treatment Plan

  • An individualised treatment plan will be developed

Drug Testing

  • Drug testing is conducted as part of treatment; the tests are conducted by pathology laboratories
  • Types of testing used include urine drug screening. Urine test required a the time of admission

Admission Requirements for Residential Services Only

  • Mobile phone stored during stay
  • Emptying of pocket
  • Searching of possessions
  • Possessions stored during stay
  • Confiscation and disposal of alcohol and other drugs and aerosols
  • Confiscation and disposal of tobacco
  • Urine test required at time of admission
  • iPods with phones or cameras are not permitted
  • Time and days available for admission are 10am – 2pm (Monday – Wednesday)
  • If under 16, the young person needs an adult to sign consent forms
  • Clients are asked to have $50 placed in order to accommodate discharge from the program to cover cost of transport home


Program type: Youth residential

Duration and intensity: Up to three months residential

Not able to consume alcohol or other drugs while in program: Abstinence based

Additional program description: Provides up to 3 months of residential rehabilitation for young people aged 13 – 17 years.  Information, employment support, training, relationship building, mood management, personal growth and development, relapse prevention skills, life skills and group work are available. Up to 3 years of continuing care is available post successful completion of program: known as CALM- Continuing Adolescent Life Management.

Additional supports available: 

  • Community and work orders
  • Vocational education
  • Employment / work placements / traineeships / job readiness support
  • Recreation and sports
  • Living skills
  • Aftercare

Viral Hepatitis and Sexual Health Support

  • Referrals to access screening, treatment and ongoing monitoring for viral hepatitis with external providers
  • Referrals to access screening & treatment for sexually transmitted infections with external providers
  • Provides safe sex information
  • Partnership with Hepatitis ACT

Harm Reduction

  • Harm reduction drug and education and strategies (i.e harm reduction strategies , safer injecting information)
  • Provides one structured harm reduction group weekly as part of program


  • Opioid overdose prevention and education sessions provided one on one as required
  • brokerage available for financial assistance towards purchase of naloxone

Mental Health

  • Screen for mental health
  • Assessments include a mental health component
  • Suicide risk assessment
  • Relationships with Mental Health ACT (i.e. Maintaining joint management, consultation and liaison advice)
  • Partnerships with mental health services
  • Mental Health specialty staff (i.e. Psychologist)

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and Torres Strait Islander cultural awareness training
  • Aboriginal and/or Torres Strait Islander in-reach to service (i.e. Winnunga Nimmityjah Aboriginal Health Service and Gugan Gulwan Aboriginal Corporation)
  • Partnerships (i.e. MOUs are in place with Winnunga Nimmityjah Aboriginal Health Service and Gugan Gulwan Youth Aboriginal Corporation)

Culturally and Linguistically Diverse (CALD)

  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Provide repeated or ongoing support and/or counselling for smoking cessation
  • Provide smoking cessation support groups
  • Provide access to subsidised or free nicotine replacement therapies including multiple types of NRT
  • Service has a workplace tobacco management policy


Rent & Fees: $160 per week (i.e. Centrelink clients will receive rent assistance; Centerpay will be setup. Payment is not a requirement of entry and all cost are negotiable)

Others: Support can be provided to access Centrelink. Payment required for  some calls to mobile phones.

Staff available

  • AOD Worker (Clinical and Non-clinical)
  • Psychologist
  • Clinical Psychologist
  • Counsellor

Help for Families & Carers

  • Information, education and counselling offered to families and carers
  • Contact with family and carers while on program (i.e. Weekly updates and family counselling sessions)

Bimberi Youth Justice Centre

  • Assessments (i.e. Screens and assessments completed via phone)

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts
  • Day leave provided (i.e. After 28 days)
  • Night leave provided (i.e. After 28 days)

Last Updated on April 2019

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