Program for Adolescent Life Management – PALM (Ted Noffs Foundation)

Provides up to 3 months residential rehabilitation for young people aged between 13 – 17 years experiencing AOD issues.

Telephone: (02) 6123 2400
Mailing Address: PO Box 7132, Watson ACT 2602
Email address:
Location: 350 Antill St, Watson ACT 2602
Parent organisation: Ted Noffs Foundation

Access Information

Maximum waiting time for service: 

  • Up to 4 – 6 weeks

Target Group:

  • Young people aged between 13 – 18 years
  • Young men and women
  • Accept both ACT and interstate residents, however ACT residents get priority

Documentation required:

  • Medicare Card
  • Court reports
  • Medical records
  • Prescriptions

When and how to access:
Operating hours: Program operating hours are 24 hours a day (7 days a week), office hours are 9am – 5pm (Monday – Friday)
Ways to access: By appointment only
Disability access: Accessible toilets, doorways and parking
Referrals accepted from: Self, friend/family, another service, GP, Mental Health, Courts, Police, detention facilities
Other access information: Required to complete a withdrawal program prior to access (i.e. Should be detoxed before entering PALM program but detox can be provided). Medication exclusions are Benzodiazepines and Opioid Maintenance Therapy. Prior to undertaking an assessment, young people can contact the services to request an over the phone screen.


  • Assessment required
  • Over the phone (during business hours)
  • Face to face
  • No appointment required
  • Takes over 1 hour
  • Includes alcohol, tobacco and other drug assessment
  • Includes mental health assessment
  • Includes physical health assessment
  • Includes other assessments (i.e. Criminal history, family history, history of trauma, strengths assessment)
  • If the service is right for the individual, they can be admitted or go through intake straight away if bed available

Admission Requirements for Residential Services Only

  • Mobile phone stored during stay
  • Emptying of pocket
  • Searching of possessions
  • Possessions stored during stay
  • Confiscation and disposal of alcohol and other drugs and aerosols
  • Confiscation and disposal of tobacco
  • Urine test required at time of admission
  • iPods with phones or cameras are not permitted
  • Time and days available for admission are 10am – 2pm (Monday – Wednesday)
  • If under 16, the young person needs an adult to sign consent forms
  • Clients are asked to have $50 placed in order to accommodate discharge from the program to cover cost of transport home


Program type: Youth residential

Duration and intensity: Up to three months residential

Not able to consume alcohol or other drugs while in program: Service consumers are required to remain abstinent during their stay

Additional program description: Provides up to 3 months of residential rehabilitation for young people aged 13 – 17 years (young people can have their 18th birthday while in program but cannot be admitted if 18 y-o at the time of admission).  Information, employment support, training, relationship building, mood management, personal growth and development, relapse prevention skills, life skills and group work are available. Up to 3 years of continuing care is available post program.

Additional supports available: 

  • Community and work orders
  • Vocational education
  • Employment / Work placements / Traineeships / Job readiness support
  • Recreation and sports
  • Living skills
  • Aftercare

Mental Health

  • Screen for mental health
  • Assessments include a mental health component
  • Suicide risk assessment
  • Relationships with Mental Health ACT (i.e. Maintaining joint management, consultation and liaison advice)
  • Partnerships with mental health services
  • Mental Health specialty staff (i.e. Psychologist)

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and Torres Strait Islander cultural awareness training
  • Aboriginal and/or Torres Strait Islander in-reach to service (i.e. Winnunga Nimmityjah Aboriginal Health Service and Gugan Gulwan Aboriginal Corporation)
  • Partnerships (i.e. MOUs are in place with Winnunga Nimmityjah Aboriginal Health Service and Gugan Gulwan Youth Aboriginal Corporation)

Culturally and Linguistically Diverse (CALD)

  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Provide repeated or ongoing support and/or counselling for smoking cessation
  • Provide smoking cessation support groups
  • Provide access to subsidised or free nicotine replacement therapies including multiple types of NRT
  • Service has a workplace tobacco management policy


Rent & Fees: $160 per week (i.e. Centrelink clients will receive rent assistance; Centerpay will be setup. Payment is not a requirement of entry and all cost are negotiable)

Others: Support can be provided to access Centrelink. Payment required for  some calls to mobile phones.

Staff available

  • AOD Worker (Clinical and Non-clinical)
  • Psychologist
  • Clinical Psychologist
  • Counsellor
  • Nurse in reach fortnightly

Help for Families & Carers

  • Information, education and counselling offered to families and carers
  • Contact with family and carers while on program (i.e. Weekly updates and family counselling sessions)

Bimberi Youth Justice Centre

  • Assessments (i.e. Screens and assessments completed via phone)

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts
  • Day leave provided (i.e. After 28 days)
  • Night leave provided (i.e. After 28 days)

Last Updated on October 2017

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