Karralika Family Program (Karralika Programs Inc.)

Provides up to 12 months of residential rehabilitation within a therapeutic community setting for adults with ATOD problems with accompanying children up to the age of 12.

Telephone: (02) 6185 1300  / 1800 1 KARRA  (1800 1 52772)
Fax: (02) 6169 3200
Mailing Address: PO Box 2230, Tuggeranong ACT 2901
Email address: info@karralika.org.au
Website: http://karralika.org.au/feature/karralika-family-program/
Parent organisation: Karralika Programs Inc.
Location: Confidential

Access Information

Maximum waiting time for service:

  • Waiting time varies

Pre-Treatment support:

  • Support is available while on the waiting list
  • Assessment
  • Counselling
  • Phone support
  • Information and advice
  • Case management
  • Active referrals and support to access other services
  • Face to face engagement with Intensive Early Birds for local ACT residents

Target Group:

  • Adults
  • Men, women and couples with accompanying children up to the age of 12
  • Accepts both ACT and interstate residents
  • ACT residents get priority

Documentation required:

  • Identification
  • Other types of documentation may be required including those above

When and how to access:
Operating hours: Program operating hours are 24 hours a day (7 days a week), office hours are 9am – 5pm (Monday – Friday)
Ways to access: By appointment only
Disability access: Accessible toilets and doorways
Referrals accepted from: Self, another service, Courts, Care and Protection Services from ACT and NSW, Uniting
Transport assistance available: Transport can be arranged from ACT withdrawal programs
Childcare available: Services offered by external registered child care provider. Costs apply (i.e. Subsidised fees for childcare)
Other access information: Requirement to complete a withdrawal program, some medication exclusions will be assessed on application for admission, and access will be refused to an intoxicated person. Access may be provided to people who are stable on a maintenance dose of opioid pharmacotherapy. For further information, see http://karralika.org.au/on-pharmacotherapy-maintenance-and-need-a-treatment-program/


  • Assessments required
  • Over the phone
  • Appointment required
  • Takes less that 1 hour
  • Includes alcohol, tobacco and other drug assessment
  • Includes other assessments

Admission Requirements for Residential Services Only

  • Mobile phone stored during stay
  • Searching of possessions
  • Possessions stored during stay
  • Confiscation and disposal of alcohol, other drugs and tobacco
  • Time and days available for admission depend upon waiting list and bed availability
  • Possibility of other admission requirements


Program type: Residential rehabilitation

Model: Therapeutic Community

Duration and intensity: Up to 12 months (not including waiting list support and aftercare) through a staged approach, live-in.

Not able to consume alcohol or other drugs while in program: No alcohol or drugs to be consumed during program, certain prescription medications are allowed.

Philosophical approach: Therapeutic community, harm minimisation framework.

Additional program description: The program provides comprehensive care focussed on the individual to address underlying reasons for alcohol and drug dependence. Adults participate in the therapeutic community program including individualised case management, therapeutic and education groups, counselling and skills development. Children attend school or early childhood development programs/childcare during the day while the parent/s participate in the program. Key components of the program including parenting education, family counselling and supported playgroups, with a focus on working with the whole family including children from trauma informed and strengths based approach.

Additional supports available:

  • Support to access BBV and STI screening
  • Work and Development Program: ACT and NSW work development program/work development orders
  • Vocational education (i.e. Access to vocational education and training where available)
  • Recreation and sport (i.e. Healthy eating and active lifestyles program including nutrition, physical activity and wellbeing)
  • Emergency relief (i.e. Available to support urgent need)
  • Living skills
  • Aftercare (i.e. Outreach support is provided)

Treatment Plans

  • An individualised treatment plan will be developed

Aftercare and exit of service

  • Documented exit plan
  • Aftercare support available
  • Relapse prevention
  • Phone support
  • Links with community self-help groups (e.g. 12 step)
  • Active referrals and support to access other services

Harm reduction initiatives

  • Harm reduction drug education and strategies (i.e. safer injecting information)

Mental Health

  • Assessments include a mental health component
  • Suicide risk assessment
  • Relationships with Mental Health ACT (i.e. Maintaining joint management, consultation and liaison advice)
  • Partnerships with mental health services

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training
  • Aboriginal and/or Torres Strait Islander services in-reach
  • Partnerships: supported access to Winnunga health services

Culturally and Linguistically Diverse (CALD)

  • Staff undertake cultural awareness training

Tobacco Management

  • Smokefree
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Provide repeated or ongoing support and/or counselling for smoking cessation
  • Provide smoking cessation support groups
  • Provide access to subsidised or free nicotine replacement therapies including multiple types of NRT
  • Provide access to GPs/medical officers to prescribe NRT patches or other smoking cessation pharmacotherapies
  • Service has a workplace tobacco management policy


Rent & Fees: Rents vary and are based on approximately 80% of Centrelink payment. Subsidised fees for childcare. Upfront fee to be paid prior to service admission.

Others: Support can be provided to access Centrelink and there is an exemption from requirement to be looking for work with Centrelink while engaged in program

Staff available

  • AOD Worker (Clinical)
  • Nurse
  • Social Worker
  • Other medical practitioner
  • Counsellor
  • Administrator
  • Executive
  • Manager
  • Clinical Services Director/Quality and Clinical Services Officer

Help for Families & Carers

  • This program is designed and delivered specifically for families and carers
  • Contact with family and carers while on program
  • Counselling for family and carers (i.e. Referrals to partner agencies)

Alexander Maconochie Centre

  • Referrals are accepted from Community Based Corrections as part of a persons parole conditions

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts
  • Preparation of reports for Corrective Services
  • Reunification planning for families
  • Day leave provided for service consumers who have reached agreed milestones
  • Night leave provided on the weekend for service consumers who have reached agreed milestones

Last Updated in October 2017

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