Continuing Adolescent Life Management – CALM (Ted Noffs Foundation)

Provides up to three years of aftercare for young people leaving the PALM program.

Telephone: (02) 6123 2400
Mailing Address: PO Box 7132, Watson ACT 2602
Email address:
Location: 23 East Row, Canberra city ACT (in the bus interchange opposite IGA)
Parent organisation: Ted Noffs Foundation

Access Information

Maximum waiting time for service: 

  • No waiting period

Target Group:

  • 13-21 years of age
  • Young men, women and couples (including same sex couples) and with accompanying children
  • Accepts both ACT and interstate residents

Documentation required:

  • No documentation required

When and how to access:
Operating hours: Program operating hours are 9am – 5pm (Monday – Friday), office hours are 9am – 5pm (Monday – Friday)
Ways to access: Drop-in (no appointment required), home visits and outreach
Referrals accepted from: Self, friend/family, another service, GP, Courts, Police, but no referral required


  • Over the phone
  • Face to face
  • Takes less than 30 minutes
  • Includes mental health assessment
  • If the service is right for the individual, they can be admitted or go through intake straight away


Program type: Drop in and aftercare

Duration and intensity: Young people can be supported for up to 5 years

Philosophical approach: Harm minimisation

Additional program description: Provides up to three years of aftercare for young people leaving the PALM program. Life coaching, mentoring, music, art and community connection are available. Counsellors are available from 9am – 5pm (Monday – Friday). This program also involves motivational interviewing, art therapy and dialectical behaviour therapy through onsite and external facilitators.

Additional supports available:

  • Vocational education (i.e. Support young people to access work or education)
  • Employment / Work placement / Traineeships / Job readiness support (i.e. Provide access to support services)
  • Living skills
  • Aftercare (i.e. Follow up phone calls, ongoing counselling)
  • Mentoring

Mental Health

  • Relationships with Mental Health ACT (i.e. Maintaining joint management)
  • Staff have mental health training
  • Partnerships with mental health services (i.e. Outreach into headspace)
  • Groups on stress, anxiety and depression
  • Mental Health Specialist (i.e. Psychologist)

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training
  • Partnerships with Gugan Gulwan Youth Aboriginal Corporation and Winnunga Nimmityjah Aboriginal Health Service to support young Aboriginal and/or Torres Strait Islander people
  • The organisation has a Reconciliation Plan and utilises the ACTCOSS Cultural Awareness Self Assessment Toolkit

Culturally and Linguistically Diverse (CALD)

  • Access to interpreter services
  • CALD services in-reach

Tobacco Management

  • Service a has tobacco management policy
  • Provides access to subsidised or free nicotine replacement therapies including multiple types of NRT


No cost

Staff available

  • ATOD Worker (Non-clinical)
  • Counsellor

Help for Families & Carers

  • Information and education offered to families and carers
  • Counselling can be offered for family and carers at the request of the young person

Bimberi Youth Justice Centre

  • Counselling (i.e. At the request of the young person)
  • Information and education (i.e. At the request of the young person)

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts

Last Updated on October 2017

Print Friendly, PDF & Email