Canberra Recovery Services – Bridge Program (The Salvation Army)

Provides a residential rehabilitation program for people experiencing AOD and/or gambling dependencies.

Telephone: (02) 6295 1256
Fax: (02) 6295 3766
Mailing Address: PO Box 4181, Kingston ACT 2604
Location: 5-13 Mildura St, Fyshwick ACT 2609
Parent organisation: 
The Salvation Army

Access Information

Maximum waiting time for service:

  • Waiting time varies depending on bed availability and assessment
  • Callback to book an assessment within 48 hours of initial call
  • Admission will be negotiated based on need and bed availability

Pre-Treatment support:

  • Support available while on the waiting list
  • Assessment
  • Phone support
  • Information and advice
  • Active referrals and support to access other services

Target Group:

  • Adults
  • Men and women
  • Accepts both ACT and interstate residents, however ACT residents get priority
  • Parents with dependent children will be considered for access to a day program if they are unable to participate in the residential program

Documentation required:

  • Identification
  • Medicare Card
  • Concession card
  • Court reports
  • Medical records
  • Prescriptions
  • Additional documentation may be required (determined through the assessment process).

When and how to access:

  • Operating hours: Program operating hours are 24 hours a day (7 days a week), office hours are 9am – 5pm (Monday – Friday)
  • Ways to access: By appointment only
  • Disability access: Accessible parking
  • Referrals accepted from: Self, friend/family, another service, GP, Courts, Police, and Corrective Services
  • Transport assistance: Available
  • Other access information:
    • Requirement to complete a withdrawal program.
    • Medication exclusions will all be assessed on application for admission (includes opioid pharmacotherapies).


  • Assessment required
  • Over the phone
  • Face to face
  • Takes less than 1 hour

Specialist ATOD assessment include:

  • Comprehensive alcohol, tobacco and other drug assessment
  • Comprehensive mental health history
  • Basic physical health & medical history
  • Social and family history
  • Criminal and legal history
  • Risk assessment

Treatment Plans

  • An individualised treatment plan will be developed

Drug Testing

  • Drug testing is conducted as part of treatment; the tests are conducted in-house/on-site by program staff and conducted by pathology laboratories
  • Types of testing used include urine drug screening, breath alcohol concentration by Alcohol Breathalyzer

Admission Requirements for Residential Services Only

  • Mobile phone stored during first three weeks of program
  • Searching of possessions
  • Confiscation and disposal of alcohol and other drugs
  • Time and days available for admission are 9am – 3pm (Monday to Wednesday)


Program type: Residential rehabilitation. There may be provision for access to day programs where dependent children or other constraints prevent participation in the residential program.

Model: Therapeutic Community

Duration and intensity: Participant directed with staged and case managed completion points (based on need identified through collaborative case planning).

Not able to consume alcohol or other drugs while in program: Abstinence based

Philosophical approach: Faith based 12 step

Additional program description: Provides a residential rehabilitation program for alcohol and other drug and / or gambling issue swith staged and case managed completion points. Program includes group and individual support sessions, career training and employment options, recreational and social activities,  participation in 12 Step recovery meetings and provision of family support. Participants are required to participate in all program activities and meetings. Individual case planning is underpinned by a Collaborative Recovery Model.

Additional supports available:

  • Work and development program (ACT) and Community and Work Orders (NSW)
  • Vocational education (i.e. Internally and externally)
  • Support to identify areas of interest and job readiness is provided
  • Community duties (i.e. Participants are supported to volunteer in the community, and also contribute to the operation of the service, including duties in the kitchen, grounds, front reception desk and the Salvation Army Family Store)
  • Recreation & sport (i.e. Teams compete in indoor soccer competitions, volleyball and touch footy. Tennis, basketball and volleyball courts are available on site. Regular social activities are arranged including BBQ’s, trips away to the snow or coast, bowling, movies, paintball, etc.)
  • Emergency relief (i.e. Access can be provided to the Salvation Army Welfare Service that is able to support participants who find themselves in difficulty)
  • Brokerage (i.e. Brokerage for additional services relevant to an individuals case plan goals can be provided, clients are assessed for eligibility for a clothing voucher on admission)
  • Living skills (i.e. Cooking, budgeting and self-care)
  • Aftercare (i.e. Access to transitional housing, support groups, relapse prevention support, social activities and case management)

Viral Hepatitis and Sexual Health Support

  • Referrals to access screening, treatment and ongoing monitoring for viral hepatitis with external providers
  • Supports people with advanced liver disease to access ongoing liver monitoring support through external organisations,
  • Partnership with Hepatitis ACT
  • Referrals to access screening & treatment for sexually transmitted infections with external providers

Aftercare and Exit of Service

  • Documented exit plan
  • Aftercare support available
  • Relapse prevention
  • Phone support
  • Links with community self-help groups
  • Active referrals and support to access other services

Harm Reduction

  • Harm reduction drug and education and strategies (i.e harm reduction strategies,  safer injecting information)
  • Provides safe sex information

Mental Health

  • Screen for mental health
  • Assessments include a mental health component
  • Suicide risk assessment
  • Relationships with Mental Health ACT (i.e. Maintaining joint management, consultation and liaison advice)
  • Staff have mental health training
  • Partnerships with mental health services
  • Mental health services in-reach

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training
  • Aboriginal and Torres Strait Islander in-reach to service
  • Participants are supported to engage with Winnunga Nimmityjah Aboriginal Health Services and cultural support services

Culturally and Linguistically Diverse (CALD)

  • Access to interpreter services
  • Culturally and linguistically diverse staff

Tobacco Management

  • Designated smoking area(s)
  • Screen for tobacco use
  • Provide tobacco brief interventions
  • Provide repeated or ongoing support and/or counselling for smoking cessation
  • Provide smoking cessation support groups
  • Provide access to subsidised or free nicotine replacement therapies including multiple types of NRT
  • Provide access to GPs/medical officers to prescribe NRT patches or other smoking cessation pharmacotherapies
  • Service has a workplace tobacco management policy
  • Service participating the in the We Can ProgramCommunities Accessing all-types of NRT


Rent & Fees: 80% of the gross Centrelink benefit received by each participant (or an agreed upon amount for those not eligible for Centrelink benefits). A one off $50 admission fee and upfront fee (2 weeks rent in advance) is required however ability to pay is considered on an individual basis.

Others: Support can be provided to access Centrelink and to seek an exemption from requirement to be looking for work with Centrelink while engaged in program.

Staff Available

*consumers are supported to access medical services

  • AOD workers (Clinical and Non-clinical)
  • Counsellor
  • Manager

Help for Families & Carers

  • Information and education offered to families and carers
  • Contact with family and carers while on program (i.e. Families and carers are welcome to visit the centre and can be supported to access other Salvation Army Programs)
  • Family support groups (i.e. Provided off-site)

Alexander Maconochie Centre

  • Assessments conducted by AMC case managers using CRS assessment forms
  • Referrals are accepted from Community Based Corrections as part of parole conditions

Other Information

  • Provides support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts
  • Preparation of reports for Corrective Services
  • Restoration planning for families with children involved in Child Protection system
  • Day leave provided (i.e. Day leave on weekends may be available after completing Induction Phase (three weeks))
  • Night leave provided (i.e. Weekend leave, from Friday evening to Sunday evening, may be available every two weeks after completing five weeks in Recovery Phase level 1 (8 weeks in Program))

Last Updated on April 2019

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