Althea Wellness Centre (Directions Health Services)

Provides primary health care for people impacted by ATOD issues.

Telephone: (02) 6132 4800
Fax: (02) 6132 4801
Mailing Address: PO Box 538, Woden ACT 2606
Email address: reception@directionshealth.com
Website: www.directionshealth.com
Location: Level 6, Cosmopolitan Centre, Woden Square, Bowes St, Woden ACT 2606
Social media: twitter.com/directionsaod and facebook.com/directionsaod
Parent organisation: Directions Health Services

Access Information

Maximum waiting time for service: 

  • Within two weeks

Target Group:

  • Adults
  • Men, women and couples (including same sex couples) and with accompanying children
  • Accepts both ACT and interstate residents, however ACT residents get priority
  • People under 18 may be able to access some supports

Documentation required:
No documentation required, however the following should be brought if available:

  • Medicare Card
  • Concession Card
  • Prescription
  • Other relevant health records if available

When and how to access:
Operating hours: Program operating hours are 9am – 5pm (Monday -Wednesday) for GP, practice nurse and psychologist appointments; office operating hours are 9am – 5pm (Monday – Friday).
Ways to access: By appointment only (for GP and psychologist), drop-in (no appointment required to access Nurse)
Disability access: Accessible toilets, lifts, doorways and parking
Referrals accepted from: Self, friend/family (with service consumer permission), another service, GP, Courts, Police, but no referrals are required
Other access information: Service consumers can access while receiving opioid maintenance therapy
Transport: Bus tickets available

Assessment

  • Assessments attended to on first face to face visit with practice nurse prior to GP appointment
  • Other assessment (i.e. opportunity to have a health assessment conducted by the practice nurse)

Programs

Program type: Medical and multi-disciplinary health service

Model: Holistic general medicine

Duration and intensity: As required

Philosophical approach: Harm reduction

Additional program description: Provides multidisciplinary and person centred primary care for individuals and their families who experience issues with ATOD. Access to nursing, medical and psychological services are available. Referral to the Dental Program is also offered.

Mental Health

  • Screen for mental health
  • Assessments include a mental health component
  • Suicide risk assessment
  • Staff have mental health training
  • Partnerships with mental health services (i.e. Maintaining joint management, consultation and liaison advice)

Aboriginal and/or Torres Strait Islander

  • Staff undertake Aboriginal and/or Torres Strait Islander cultural awareness training
  • Aboriginal and/or Torres Strait Islander specific tools (i.e. assessment)

Culturally and Linguistically Diverse (CALD)

  • Access to interpreter services over the phone and through written materials (i.e. Translating and Interpreting Service – TIS)

Tobacco Management

  • Provides tobacco screening
  • Tobacco management support and counselling
  • Nicotine replacement therapy and pharmacotherapy provided (i.e. Through access to a GP)
  • Service has a tobacco management policy

Cost

No cost, services are bulk billed

Staff available

  • Nurse
  • Psychologist
  • General Practitioner x 4 (part time)

Help for Families & Carers

  • Families and carers of people experiencing ATOD issues are also able to access support through other Directions programs, including counselling and Compass Support group

Other Information

  • Provide support letters for people to access Housing ACT
  • Preparation of reports for Care and Protection
  • Preparation of reports for Courts

Last Updated on October 2017